Healthcare Value Proposition PDF
By:Vincent K. Omachonu
Published on 2018-11-13 by CRC Press
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Never before in the healthcare industry has there been such intense emphasis and open debate on the issue of quality. The steady rise in the cost of healthcare coupled with the need for quality have combined to put the healthcare industry at the top of the national agenda. Quality, costs, and service are not just socially provocative ideas. They are critical criteria for decision-making by patients, physicians, and many key constituents of healthcare organizations. The pursuit of improved performance has driven a host of executives and managers in search of techniques for structuring, rehabilitating, redesigning, and reengineering the organizations they serve. Unfortunately, the narrow-mindedness with which programs are implemented and the discontinuity in their application weaken the promise of success. The process of quality improvement can become an undisciplined search for illusions rather than reality. For many years, healthcare managers have embraced the narrow definition of performance solely in the context of financial success. Forward-thinking executives now realize that the road to financial success begins with success in quality and service. Quality and service are no longer separate issues – they are the same. Neither one by itself will bring about lasting success. The ultimate measure of performance is in an organization’s ability to create value for its customers, and true performance must be measured in the context of the customers’ total experience. This book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality, technology, costs, productivity, and customer service. The author also covers process improvement tools including Lean and Six Sigma, and how to create a culture of continuous improvement as well as how to improve the patient experience and productivity improvement strategies. The book is filled with examples, illustrations, and tools for improving key aspects of a healthcare organization’s performance.
This Book was ranked at 32 by Google Books for keyword medical and health services management.
Book ID of Healthcare Value Proposition's Books is DDL3DwAAQBAJ, Book which was written byVincent K. Omachonuhave ETAG "oKaI74wpda0"
Book which was published by CRC Press since 2018-11-13 have ISBNs, ISBN 13 Code is 9781351014182 and ISBN 10 Code is 1351014188
Reading Mode in Text Status is false and Reading Mode in Image Status is true
Book which have "230 Pages" is Printed at BOOK under CategoryMedical
Book was written in un
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